Accommodation GuideWalt Disney World

Every Accessibility Accommodation at Disney World

A full overview of every accessibility accommodation available at Disney World: from DAS and Rider Switch to assistive listening devices, sign language interpretation, and more.

Updated
Key facts
  • DAS, Rider Switch, Attraction Queue Re-Entry and Meet-Up, Single Rider, Stroller as a Wheelchair Tag, and more
  • All accommodations are complimentary; most require no advance registration
  • If DAS is not approved, other accommodations can often address many of the same needs

Device and Sensory Accommodations

  1. 1The Disney Handheld Device covers assistive listening, handheld captioning and audio description at select attractions: free with a $25 refundable deposit at Guest Relations, returned the same day
  2. 2Caption-ready monitors in many preshow and exhibit areas, marked with a CC symbol
  3. 3Written scripts of attraction dialogue and narration for many attractions and shows
  4. 4Portable tactile maps and Braille guidebooks (large print plus braille), also on a $25 refundable deposit

In-Park Services

  1. 1ASL interpretation available at select shows on specific scheduled days. Check DisneyWorld.com in advance
  2. 2Quiet break rooms at all First Aid stations: air-conditioned, with cots, available to any guest without judgment
  3. 3Companion restrooms (large, single-occupancy, locking) available in all parks. Ask a Cast Member for location
  4. 4Stationary braille maps with large print and raised graphics at Guest Relations and in each park, free

All Accommodations: Frequently Asked Questions

What accessibility accommodations does Disney World offer beyond DAS?

Disney World offers a wide range of accommodations: Rider Switch (take turns riding), Attraction Queue Re-Entry and Meet-Up (step out and rejoin, or wait outside and join), wheelchair-accessible queues and vehicles, ECVs for mobility challenges, assistive listening, video captioning, handheld captioning and audio description (all three through the Disney Handheld Device), written attraction scripts, sign language interpretation (available at select shows on specific days), Braille guidebooks and tactile maps, quiet break locations, companion restrooms, service animal relief areas, and allergy-friendly dining menus.

What should I do if my DAS application is denied?

If DAS is not approved, ask the Guest Relations Cast Member to explain which accommodations are available for your specific situation. Many needs can be addressed through Attraction Queue Re-Entry or Meet-Up, Rider Switch, Single Rider, a Stroller as a Wheelchair Tag, or accessible queues. You can also ask to speak with a supervisor. Remember that DAS eligibility is determined individually, and a denial does not mean no accommodations are available.

Where can I pick up accessibility devices like assistive listening units?

Assistive listening, handheld captioning and audio description all run on the Disney Handheld Device, available for a $25 refundable deposit at Guest Relations at each park entrance; return it the same day for the refund. They are issued first-come while supplies last: Disney does not publish a way to reserve one in advance, so collect yours on arrival rather than counting on availability later in the day.

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